Contract Administrator
About the Contract Administrator
This role involves creating installment sales and lease agreements for confirmed transactions, entering data into the electronic signature system, and preparing payments to dealers.
* Enter/update contract information and financing terms into the internal system to create financing agreements such as leases and installment sales, as requested by the Sales and Credit departments.
* Send financing agreements to dealers and customers via email or the electronic signature system.
* Follow up with dealers and customers to ensure timely return of contract documents and facilitate document collection.
* Verify the completeness and accuracy of returned documents. If additional information or documents are needed, contact the customer or dealer to obtain the information.
* Proceed with the contract execution process once all necessary documents and conditions are confirmed.
* Process the necessary procedures for making payments to dealers.
* Verify the scope of product extended warranties and contact the customer or dealer if additional documents are needed.
* Participate in the department's continuous improvement activities (process improvement and KPI management). Progress toward achieving these goals involves identifying challenges through data analysis and considering and implementing improvement measures.
Caterpillar Finance was established as Caterpillar's exclusive financial company and continues to provide exceptional financial services. Headquartered in Nashville, Tennessee, USA, it has offices worldwide. Always prioritizing the needs of its customers and society, it supports the success of customers everywhere in the world.
Caterpillar Finance Co., Ltd. supports the success of Japanese customers, dealers, and Caterpillar through a diverse range of financial service solutions including loans, leases, extended product warranties, and Cat Cards. The company is also continuously working on new solutions to meet the diverse needs of its customers, such as the introduction of eSignature.
Regarding work styles, the company incorporates flexible working hours and online meetings to provide an environment where each individual can easily thrive in a global setting, and promotes a job-based system based on job descriptions.
[Measures against passive smoking]
Smoking is prohibited inside the facility; designated smoking areas are available.
8:30-17:30 or 9:00-18:00
Required Skills and Experience
* Practical skills to organize and prioritize daily tasks
* Practical skills to prioritize tasks and proactively handle them
* Communication skills with internal and external parties
* Experience in contract management and general office skills
* General Excel skills
* Specialized knowledge of financial and leasing products (after joining the company)
* Understanding of procedures and principles related to the creation of financial documents (after joining the company)
* Understanding of billing and payment operations (after joining the company)
* Bachelor's degree or equivalent skills
Annual Salary: ¥4,500,000 - ¥6,500,000
*This is an annual salary system, so the salary is calculated as monthly salary x 12 months.
*Performance-based bonuses are paid quarterly if the company performs well.
Complete two-day weekend (Saturday, Sunday, and public holidays)
Summer vacation
Refreshment leave
Paid leave
Bereavement leave
Childcare leave
Sick leave
full-time employee
Kanagawa Prefecture, Nishi-ku, Yokohama City
Minatomirai Line, Minatomirai Station
