Starting May 13th! [Put your English to good use] Dress code/hairstyle/hair color is flexible! Customer support position at a globally renowned foreign-owned short-term rental service.
- Recruiter
- Job Impulse Japan K.K
- Location
- Salary
- Japanese Level
- Native Level
- Job Description
-
You will provide customer support on behalf of a globally renowned, foreign-owned vacation rental service provider. You will respond via phone, email, and chat.
<Specific Inquiries>
From Guests (20-30%)
◆ Handling reservation inquiries, cancellations, changes, payments, and refund requests
From Hosts (70-80%)
◆ Regarding account settings
◆ Troubleshooting issues with the platform itself
◆ I'm looking for advice on increasing my bookings
◆ I'm saddened by a guest's messy room and bad review.
<Additional Job Details>
- High proporti ...




