【Global Environment】SAP Support Consultant
- Location
- Salary
- Japanese Level
- Business Level(JLPT Level 2 or N2)
- Job Description
-
【Your Mission】
Daily Application Support
・Address and resolve incidents reported by business users.
・Collect detailed information (business flow, background, replication steps) to diagnose issues accurately.
・Provide temporary workarounds when immediate fixes are not available.
・Monitor and improve the quality of support services.
・Update existing documentation and create new materials to help users and reduce incident frequency.
・Summarize and share system documentation with the team.
・Effectively prioritize support tickets to ...




