Rakuten operates over 70 services and is expanding its unique ecosystem through its membership base and points program. The Customer Strategy Department is at the core of this, planning and promoting new services. The Product Manager (PM) is responsible for creating innovative products by leveraging diverse assets.

[Specific Job Responsibilities]
■ Product manager, leading revenue and customer satisfaction improvements
■ Leading a mixed team of professionals from different fields such as business, UX, marketing, and development
■ Performance-based evaluation, with individual discretion in achieving results
■ Direct contact with management, participating in intensive product meetings with senior executives 1-2 times a month to discuss growth and evolution strategies

[Examples of Products to be Planned and Promoted in the Future]
■ A super app unifying Rakuten's 70 services
■ Smart agent transformation of the points management service
■ Development of a loyalty program considering entry into the mobile carrier market and expansion in the financial sector
■ Cross-platform online and offline brand experience utilizing the company's most popular character, Shopping Panda

Rakuten is Japan's largest marketplace and an internet ecosystem offering over 70 diverse services, including e-commerce, travel, banking, fintech, food delivery, golf, insurance, instant messaging, and mobile networks. Rakuten offers over 140 services worldwide, including the Communications & Energy Company, which handles information and communications, including mobile phone services, and power and energy-related businesses.

[Attractive Points: Opportunities for Growth and Challenge]
With over 70 businesses, including e-commerce, finance, and mobile, you can pursue a variety of careers based on your ambition. Our comprehensive employee benefits, including three free meals a day in the employee cafeteria, are also attractive.

[Corporate Culture: A Go-Forward Culture and a Sense of Speed]
Our "Get Things Done" mentality is deeply rooted, and we expect a strong desire to achieve and a sense of speed. It's a dynamic, global workplace where unity is centered around the founder and English is increasingly becoming the official language.

9:00 AM - 5:30 PM
Flexible working hours are available.
Core time: 11:00 AM - 3:00 PM (8:00 AM - 12:00 PM on morning meetings)

[Required Qualifications]
■ Experience driving a product while taking responsibility for business KPIs such as revenue and customer satisfaction
■ Experience as a product manager or director for a large-scale website/app
■ Experience in requirements definition, implementation direction, and post-release improvement in collaboration with the production/development team

[Education and Language Skills]
・Education: Graduate degree, Bachelor's degree
・Language Skills: English reading and writing level, native-level Japanese

Business Conversation Level (TOEIC 735-860)

Native Level

Commuter allowance, health insurance, employee pension insurance, employment insurance, workers' compensation insurance, employee pension fund, retirement benefits system

[Additional Information on Allowances and Systems]
Commuter allowance: Up to ¥50,000 per month
Social insurance: Full social insurance coverage
Employee pension fund: No additional information
Retirement benefits system: No additional information

[Education System/Qualification Subsidy Supplement]
We offer in-house seminars, level-specific training, and other job-specific knowledge acquisition training. These programs are continually being planned, revised, and implemented, further enhancing our comprehensive system.

[Other Information]
■ Onboarding training, level-specific training, job knowledge acquisition training (MBA and other business school courses), English learning support (in-house IPTOEIC® Test®, English conversation, etc.), Japanese language learning support for foreigners, cross-cultural training, Global Experience Program (GEP)
■ Breakfast, lunch, and dinner are generally provided free of charge. A wide variety of Japanese, Western, Chinese, and Italian cuisine is available.
■ The head office has employee benefit facilities such as a sports gym, hair salon, and nail salon.

Complete two-day weekend (Saturday, Sunday, and public holidays)
Summer vacation
Winter vacation
Paid leave (10-20 days) (5 days granted after 3 months of employment)

Full-time employment

158-0094
2-21-1 Tamagawa, Setagaya-ku, Tokyo
Futako Tamagawa Rise Office, 13F
1-minute walk from Futako Tamagawa Station on the Tokyu Den-en-toshi Line and Tokyu Oimachi Line