[Work in Malaysia]Service Delivery Engineer (L1) – Japanese-speaker
- Location
- Salary
- Japanese Level
- Business Level(JLPT Level 2 or N2)
- Job Description
-
Role Details
As a Service Delivery Engineer (L1), you will be responsible for providing professional remote technical support to clients, proactively identifying and resolving IT incidents and problems to ensure service restoration and stable operation.
You will utilize your technical knowledge to promptly and accurately troubleshoot technical inquiries and reported issues from clients.
Key Roles and Responsibilities
-Initial Service Contact:
Serve as the initial point of contact for end-users seeking technical assistance in the areas of network ...





