【Operations Manager】Global Logistics Company
• Manage daily air and ocean freight forwarding operations, including shipment booking, scheduling, and tracking.
• Coordinate and maintain strong relationships with airlines, ocean shipping lines, carriers, agents, and customers to ensure smooth operations and timely deliveries.
• Ensure strict compliance with international air and maritime transport regulations, customs requirements, and internal operational policies.
• Identify and resolve operational issues promptly, including shipment delays, documentation discrepancies, and customs clearance challenges across all transport modes.
• Monitor and evaluate operational performance metrics and KPIs, identifying opportunities for improvement.
• Prepare accurate operational reports and maintain detailed shipment documentation.
• Collaborate effectively with internal teams (sales, customer service, and finance) to enhance customer satisfaction and operational efficiency.
• Provide regular updates and reports to the Country Director of India on operational status, challenges, and improvements.
• Stay updated on industry developments, regulatory changes, and best practices in both air and ocean freight forwarding.
OIA Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We offer an exciting and growth-oriented work environment, and OIA employees enjoy competitive salaries and excellent benefits.
9:00-18:00
• Bachelor's degree in any field.
• Minimum 8 years in logistics/freight forwarding with 3 years in Operations Management.
• Proven track record in performance management, problem-solving, and financial management (P&L, budgeting).
• Demonstrated experience in warehouse operations, inventory control, and supply chain optimization.
Social Insurance
Long Service Award
Incentive bonus
Company events
Team dinners
Five-Day Workweek
Paid Holidays
Child-care Leave
Sick Leave
Fulltime
